FAQ

Yes, our care plans are flexible and can be updated anytime based on the client’s evolving needs.

About emergency care. Please remove absolutely at the start. Rephrase: Our team can offer 24/7 on-call assistance to ensure peace of mind for clients and their families if this is agreed as part of the care plan.

All new staff members participate in a comprehensive induction programme, covering key aspects of domiciliary care, including: Safeguarding vulnerable adults. Health and safety protocols. Infection prevention and control. Moving and handling techniques. Person-centred care approaches. Ongoing Development: Staff at Miracell Home Care Limted are encouraged to engage in continuous professional development to enhance their skills and knowledge. Regular training sessions, assessments, and appraisals are conducted to ensure staff remain competent and confident in their roles. Support and Supervision: We provide regular support and supervision to our staff, ensuring their well-being and maintaining high standards of service delivery. Spot checks and audits are also conducted to monitor and evaluate performance. By employing and supporting a professional team, Miracell Homecare Limted ensures that our service users receive the compassionate and reliable care they deserve.

Regular staff training and professional development to ensure competency in delivering care. Conducting risk assessments and developing robust care plans tailored to individual needs. Seeking and acting on feedback to continuously improve our services. Maintaining compliance with all relevant legislation, regulations, and best practice standards. We are proud to play a vital role in the lives of our service users, helping them to live independently and with dignity.